Frequently Asked Questions

NEW CUSTOMER
PAYMENT OPTIONS
SHIPPING

CUSTOMER SUPPORT
Welcome to India's best online kids store. Top
littlehood offers range of maternity products, baby products and kids products. We provide the best shopping deals for all seasons for our customer.
You need to register as littlehood customer to access our services.
Registration Top
Registered customer is entitled to all the offers and features provided on littlehood.
  • Shop at your convinience
  • Track your orders
  • Subscribe our newsletter for best deals and offers
  • Manage your account
Register now as a littlehood customer. It takes only a few steps to complete the registration.
We take atmost care in handling personal information. Read our Privacy Policy for more details.
Search made easy! Top
We have made searching the products easy and simple.
Enter the name of the product you want to search like 'Kick and whril' in the search box on top of the page.
Product list will be shown matching the description you entered.
You can also narrow down the search by selecting category and brand from the drop down list.
Gift Certificates! Top
Check our Gift Certificates FAQ for more information.
Order a Item! Top
Ordering at littlehood is fast and secure. Click here to learn more about our security guarantee.
Just follow these simple steps to place your order:
  1. To buy a product ( i.e. to add a product to your shopping cart), click the "Add to Cart" button
  2. After you've finished shopping (i.e. after you have added all the products you want to buy to the shopping cart), click the "Shopping Cart" link on the top right corner of the screen.
  3. You will be shown a complete list of all the products you have chosen to buy, quantity, individual prices and total value of the order.
  4. To pay for the order, click the "Go to CheckOut" button.
Taxes and other charges Top
Sales tax Information :
Sales tax on any purchase on littlehood.com is included in the prices shown to you and not charged additionally apart from the price.
Other Charges :
For all domestic orders any other charges like Octroi, etc. are not charged on you additionally.
Cancelling an Order Top
You may cancel an order that has not yet entered the shipping process by calling our Customer service.
If you wish to cancel any specific item/items in your order, call our Customer service.
Checkout and Paying for your Order Top
When you click on "Go to Checkout" button, shipping details are shown. You may change the shipping address by clicking "change your address" button
You may now proceed to make the payment.
Payment Options:
  1. Visa and Diners card
  2. Netbanking facilities of HDFC Bank, CITI Bank and Axis Bank
  3. Oxicash and ITZ Cash Card
  4. Demand Draft
Choose your payment option by selecting it.
Paying by Credit Card Top
If you're paying by a Visa Card (i.e. if you have chosen Visa as your payment option), you will be serviced by our payment gateway, where you can enter your credit card number and expiry date.
We neither capture your credit card details nor store them in our server.
You can however, safely enter your entire credit card number and expiry date on Payment Gateway server.
Note: For international (Non-Indian) bank issued credit card transactions, you might incur a nominal service fee / exchange fee. This fee is not levied by littlehood. This fee is levied by your Credit Card issuing bank. Hence no claims for this would be entertained by littlehood
Paying by Netbanking transfer Top
Customers of HDFC Bank, CITI Bank and Axis Bank can pay through their net bank accounts for purchases made on littlehood. by choosing this option you will be redirected to the respective bank website, where you can proceed with money transfers for products bought at littlehood.
Once you have made the payment, your shopping is complete and you can sign out. littlehood will send you an order confirmation via e-mail.
Delivery Times Top
All Shipments will take 7-10 working days.
Tracking Order Status Top
  1. Login to your littlehood Account.
  2. Click on "My Account" link on the top right hand side of the screen.
  3. Then click on a particular order to see its latest status.
littlehood assures Safe Shopping Top
The littlehood Safe Shopping protects you while you shop at littlehood.com, so you never have to worry about credit card safety.
You'll be one of the many customers who have safely shopped with us without credit card fraud. If, however, you're still concerned about using of your credit card, please use other payment methods.
Why shopping at littlehood is safe!
  • Safe Payment Gateway: When you pay by Visa at littlehood.com, the credit card details are entered by you directly on the Payment Gateway's secure server and are not captured or stored anywhere else.
Using your credit card on the Internet is an issue!
Your problem is easily solved!
littlehood offers you multiple payment options. You can pay by bank transfer through your net banking account. Currently, this facility is available for Citibank, HDFC Net Banking, Axis Banking.
You can also pay by Demand Draft.
Talk to us : Top
Contat us for any assiatance
Returns, Replacement & Exchange: Top
Please note that we can process returns and refunds only for items purchased from littlehood.com.
Please see our Returns Policy for more details.
littlehood currently does not support exchange of any item for another item on littlehood.
Shipping Charges: Top
  • The shipping charges for all items are either indicated on their product detail pages as free or extra shipping.
  • Shipping charges are calculated cummulatively for all items present in your shopping cart.
  • Shipping charges will vary based on the following factors:
    • Nature of goods
    • Dispatch & delivery locations.
    • Weight of goods.
Shipping Duration : Top
The shipping duration is dependent on the following factors:
  • Items may be shipped by a variety of carriers.
  • Items may be shipped by air or surface transport based on nature of items.
Partial Shipments : Top
See our Shipping Policy for more details
Out-of-Stock Items : Top
Any out-of-stock items in your order will be replaced by another item according to the wish of the customer else the particular product will be cancelled and the amount will be reversed to the customer.
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